Thank you for choosing JDHS LLC to purchase beauty products. We hope you are satisfied with your purchase, but if you need to return or exchange an item, please carefully read the following refund policy and process.
Refund Policy Overview: All items purchased from JDHS LLC can be returned or exchanged within 30 days of receipt. We offer a quality guarantee; if you receive a defective or incorrect item, we will provide a full refund.
Return Conditions: Please ensure your return meets the following conditions: All original labels and packaging are intact.
Return requests must be submitted within 30 days of receiving the item.
Exchange Conditions: If you wish to exchange an item, please ensure:
The exchange request is submitted within 30 days of receiving the item.
The item must be in the same condition as requested for return (original labels and packaging intact).
Return Process: Here are the simple steps for returning an item:
Notify Us: Please contact our customer service team via email, explaining your reason for return and requesting return authorization.
Please send your package to the following return address: 405 E PRINCE RD APT 220, TUCSON, AZ, 85705
Refund Processing Time: After receiving your returned package, we will process your refund request within 3-5 business days. The refund will be processed through your original payment method. Please note that the exact time it takes for the refund to arrive may vary depending on your payment institution.
Fee Information:
Return Shipping Costs: If the return is due to a product quality issue or incorrect shipment, we will cover the return shipping costs. Otherwise, you will be responsible for the return shipping costs.
Thank you for your support of JDHS LLC! We hope to provide you with a satisfactory shopping experience. If you have any questions, please feel free to contact our customer service team.